Shipping Policy

Shipping Policy

Orders generally arrive within 4 to 6 business days, depending on your country and the conditions of the local carrier.

Processing time is usually 1 to 2 business days before shipment.

As some orders are shipped internationally, delays may occasionally occur due to customs duties, customs clearance, public holidays, or international logistics. These delays are beyond our control, but we always do our best to ship orders as quickly as possible.

Once your order has shipped, you will receive a tracking number by email. You can use it to track your delivery in real time on the carrier's website.

Please make sure your delivery address is correct at checkout. North Power is not responsible for delays or lost packages due to incorrect address information.

For any shipping-related questions, contact us at: contact@northpower.com